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Privacy policy



The protection of your personal data is important to us. This privacy statement explains the nature, scope and purpose of the processing of personal data by OPUS MUSIC PUBLISHING, Straßengelstraße 3, 8111 Gratwein-Straßengel (hereinafter "we" or "Opus").


Responsible for the processing of the personal data described below is the:

Ewald Pfleger
Straßengelstraße 3
8111 Gratwein-Straßengel


Opus processes and uses your personal data to

3.1 Performance of the contract

Personal data provided by you in the context of a contract are used for processing or are necessary and required for the conclusion of a contractual relationship and are therefore processed on the basis of legal entitlements in fulfilment of the contract.

3.2 Marketing purposes

A processing of your personal data for marketing purposes (in particular the transmission of information for the purpose of advertising by fax, letter, e-mail or SMS).

3.3 Newsletter

Personal data provided by you when registering for the Opus newsletter will be used exclusively for sending the newsletter by e-mail, unless you give us your separate consent for further use.


In connection with the website www.opus.at operated by Opus, personal data are processed in order to:

to make our website available to you and to further improve and develop it;

  • to be able to create usage statistics;
  • to recognize, prevent and investigate attacks on our website;
  • To be able to answer your questions;

In the course of your visit to the website the following data or information is collected:

  • Date and time of the call of a page on our site
  • Your IP address, name and version of your web browser
  • the web page (URL) that you visited before accessing our website
  • Cookies



If you wish to use your online customer account online for the first time, you must register by providing your contact details:

  • First name, last name
  • E-mail address
  • Display name and password

The following data processing is necessary for the processing of a sales contract via our webshop:

  • First name, last name, display name
  • Invoice and delivery address
  • E-mail address
  • Phone number (optional)
  • Ordering information (optional)
  • Invoice and payment data

You can change your data via in your online customer account as well as in writing at office@opus.at after sufficient identification.

This data processing is based on Art. 6 Para. 1 lit b DSGVO and serves the execution of the contract.

If you use your online customer account, we store the data necessary for the fulfilment of the contract, including details of the method of payment. Furthermore, we store the voluntary data provided by you for the time of your use of the online customer account, unless you delete it first. All details can be changed at any time in the password-protected customer area or under our contact details.

The legal basis for this is Article 6 paragraph 1 letter b) DSGVO, i.e. you provide us with the data on the basis of the respective contractual relationship (e.g. maintaining your online customer account, processing a sales contract) between you and us. For the processing of your e-mail address in the case of a purchase via our websites/applications, we are also obliged to send an electronic order confirmation due to legal requirements in the General Civil Code (ABGB) (article 6 paragraph 1 letter c) DSGVO).
Insofar as we do not use your data for advertising purposes (see 3.3.), we store the data collected for the execution of the contract until the expiry of the statutory or possible contractual warranty and guarantee rights. After this period has expired, we retain the information required under commercial and tax law for the contractual relationship for the legally specified periods. For this period, the data will be processed again solely in the event of a review by the tax authorities.

We will pass on information on your delivery address to logistics companies and shipping partners commissioned by us.

In order to ensure that the goods are delivered according to your wishes, we transmit your e-mail address and, if necessary, the telephone number provided to the logistics company and/or shipping partner we have commissioned to take care of the delivery. These partners may contact you in advance of the delivery in order to agree the details of the delivery with you. The respective data will be transmitted solely for the respective purposes and deleted after delivery.


On our website and web shop we use so-called cookies to make our offer more user-friendly, more effective and safer. A "cookie" is a small text file which we transmit via our web server to the cookie file of the browser on the hard disk of your computer. This enables our website to recognise you as a user when a connection is established between our web server and your browser. Cookies help us to determine the frequency of use and the number of users of our website. The content of the cookies we use is limited to an identification number that no longer allows a personal reference to the user. The main purpose of a cookie is to recognize the visitors of the website.

Two types of cookies are used:

Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you close your browser and are automatically deleted when you close your browser program.

Persistent cookies: For improved user-friendliness, cookies remain stored on your terminal device and allow us to recognize your browser the next time you visit us.

Cookies, which are necessary for the electronic communication process or for the provision of certain functions you require (e.g. shopping basket function), are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are handled separately in this cookie setting.

You can view or adjust your cookie settings https://opus.at/datenschutz here at any time.

If you disable cookies, the functionality of this website may be limited.

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Opus processes personal data for the performance of a contract or pre-contractual measures or in order to comply with legal obligations or with your prior consent. By giving your consent, you also confirm that you are 16 years of age or that you have the consent of your legal representative.


We will delete your data after termination and processing of your contract or after expiry of the statutory guarantee, warranty, limitation and statutory retention periods, unless you give us separate consent for processing and use of this personal data beyond this.


We will not pass on your data to third parties without your express consent, a legal basis or it is necessary for the fulfilment of contractual relationships.


You are entitled to a) check whether and which personal data we have stored about you and to receive copies of such data; b) request the correction, completion or deletion of your personal data; c) restrict the processing; d) under certain circumstances, object to the processing of your personal data or revoke the consent previously given for the processing; e) request data transferability; f) know the identity of third parties to whom data is transferred; and f) file a complaint with the data protection authority.


If you have any questions or comments about data protection or the website or would like information about the personal data stored about you, please contact us at


If you discover that the personal data stored about you is incorrect, we will correct your data as soon as possible after receiving your notification.